ARCHIVE from robertdavidhays.com October 29, 2012

I spent the first part of my day today thinking about what’s likely on your mind as you begin your work week. It’s probably not what quarterly specials might be available on adhesives, toothbrushes or even cotton rolls.

It occurs to me that you’re not even contemplating your next equipment or technology investment.

I’m guessing that what’s on your mind is that 10:00 patient that has yet to sign off on the big case you presented last time they were in your office. Or perhaps why your hygiene team isn’t in alignment with identifying and helping you present and support treatment on their side of the schedule. Maybe it’s that emergency patient that was plugged into your day, who you know needs endo treatment and crown, but mentioned that she’s traveling abroad for three months, leaving tomorrow.

These are the things I’d like to talk with you about.

I won’t talk about MY stuff unless it helps you with YOUR stuff.

Is it time to explore a relationship with a vendor who’s interested in helping you enhance your patients’ experience and improve your practice lifestyle?